My CV

October -Egypt	E-mail maelhassan@gmail.com
MSc Business Information Technology - Middlesex University - UK- 2008

Objective	Looking to join a progressive organization that has the need for an Information Technology Senior Manager and offers opportunities for Advancement.
Professional experience	May 2000 - Present Cairo – Egypt Applications Services Manager     Key job responsibilities:   ----Nature of job impact:   Managing the ERP Consultancy, Web Developers, Network Services, and Helpdesk teams. Managing large and complex RFC (Request for Change) projects from start to finish. ·         Responsible for the Disaster Recover planning and testing. ·         Key Player of the responsible team for assessing different Cloud solutions to build Raya Cloud. ·         Key Player of the team responsible for ISO audit. ·         Responsible for the IT annual planning for all Raya Line of Businesses. Providing strategic, forward-looking vision when designing solutions to maintain flexibility, good exception management and future integration opportunities. Providing continuous feedback to the CEO regarding the priorities and status of Customers’ projects. ·         Responsible for Raya induction Program (IT section). ·         Managing the day-to-day IT operations. ·         Providing broad functional and technical expertise within multiple business areas, in the analysis, design, development and implementation of business processes and IT applications. Providing the consulting support on cross-organizational processes and systems issues and the review, acquisition, and implementation of new applications. Reviewing business requirements for multifunctional projects offering solutions to business needs. Resolving operational inefficiencies, conflicting business practices and integration issues by suggesting alternative cost effective/ reduction solutions. Responsible for the assessment and annual performance appraisal of the staff members. Achievements and Successful projects Raya Disaster Recovery Site. Oracle Different Implementations and consultancy for Raya Line of Businesses, BariQ and Innovo Oracle Disaster Recover Project Oracle Business Intelligence (Oracle Discoverer) Oracle Users usage report. Raya Data Center Website, click here HR payroll and Oracle Integration HR system and Active Directory Integration HR Performance Appraisal and Active Directory Integration. Microsoft Reporting Services Helpdesk service enhancements Secure Raya IT Resources using new Domain Policy Enhanced Raya Backup Scenario Upgraded the OS of Raya PCs to Windows 7 Upgraded Microsoft Deployment Kit .Wireless TMG Server SCOM Project SCCM Project Upgraded Kaspersky Antivirus Business Applications + E-Commerce Manager     Key job responsibilities:   ----Nature of job impact:   IT Operations Managing Web/Software Developers, System Administrators and Helpdesk teams. Providing continuous feedback to the IT Director regarding the priorities and status of work being performed within specified areas of the IT department. ·         Providing strategic, forward-looking vision when designing solutions to maintain flexibility, good exception ·         Providing broad functional and technical expertise within multiple business areas, in the analysis, design, development and implementation of business processes and IT applications. ·         Responsible for the IT annual planning. Providing the consulting support on cross-organizational processes and systems issues and the review, acquisition, and implementation of new applications. Reviewing business requirements for multifunctional projects offering solutions to business needs. Resolving operational inefficiencies, conflicting business practices and integration issues by suggesting alternative cost effective/ reduction solutions. Managing large and complex RFC (Request for Change) projects from start to finish. Monitoring year-to-date improvements and ensures -through the development and execution of testing plans- that production issues are minimal after implementation of new enhancements, changes or upgrades. Controlling OPEX (Operational Expenditure) and CAPEX (Capital Expenditure) budgets in coordination with the IT Director Managing and guiding the testing of business applications using appropriate methodologies and tools to improve quality, flexibility, and efficiency. Responsible for the assessment and annual performance appraisal of the IT Applications staff members. E-Commerce Operations ·         Responsible for the Online Sales, Operations, E-Marketing and Social media teams. ·          Managing the day-to-day E-Commerce operations. Click here ·         Managing the Online Payment Processes. ·         Responsible for the Website and Social Media Integrations. ·         Responsible for the Online Business Development ·         Responsible for the Website Zero Stock Cycle. ·         Responsible for Website Functionalities (Online Comparer, Systems Integrations, Auctions, Installment System, Premium Card Integration, …. etc.) ·         Leading the supporting functions to integrate the E-commerce processes with the internal process. Achievements and Successful projects E-Commerce and E-business projects. Click here Best Service Nigeria company startup project. Raya Algerie company startup project. Company portal sites for Raya Trade. Retail Management system Project. Integration programs between the ERP system and the front end applications (Retail and after sales applications). CRM project. New Retail Chain project (Kaza Miza Project). Microsoft Reporting Service project to support the decision makers. Telesales Project. Customer Loyalty System. IT Helpdesk system project. HR Automation Project. IT policy, including Network, PCs, and applications for local and remote locations. The migration project for the old headquarters to the new location. IT policy developed and implemented to meet the KPMG audit requirements. IP Surveillance system. Vocal Receipt project. Site to site connectivity with Algeria using ISA 2004. Web and Email security project using Surf Control filters (now Websense) and Antigen for Exchange. Wireless networks project. Company users and systems Migration project from Old windows 2003 Active Directory to windows 2003 Active Directory in Raya one domain name project. The company NT domain upgrade project from windows 2000 Active Directory to windows 2003 Active Directory. The company NT domain upgrade project from NT4.0 to windows 2000 Active Directory. The MS Exchange 2000 server upgrade project to be exchange 2003 server. The MS Exchange 5.5 server upgrade project to MS Exchange 2000 server. The ISA 2000 server upgrade project to be ISA 2004 server.  Proxy 2.0 server upgrade project to ISA 2000 server. Monitoring project for LAN and WAN networks using 3com network supervisor cyber gauge programs. The company LANs and WANs installed using 3com switches, Cisco Routers. Microsoft SMS 2.0 project. Microsoft SUS (software Update Server) Project. VPN Project. The MS SQL 7.0 server upgrade project to MS SQL 2000 project. The MS SQL 2000 server upgrade project to MS SQL 2005 project. Data Warehousing and OLAP project. Microsoft Data Analyzer project. Microsoft reporting service project. Designed, Developed and managed different business solutions using Remedy application (one of BCM products). Symantec Raptor firewall project. Norton antivirus corporate edition project. . INTERNET EGYPT April 1999 - May 2000 Cairo - Egypt Technical Support Engineer Install and Support Network software for the company Customers like NT domains, exchange 5.5, MS Proxy 2.0, etc Administer Hurghada network systems including Cisco secure software, NT servers, Users Accounts and Mailboxes, Branch LAN, Customers Leased Lines. Technical Support for the dialup users. Troubleshoot internet connections for the company customers on their PC and Notebooks (IBM Compatible or MAC) in the Main office.
Summary of qualifications Summary of Courses	§ Advanced Management Program @RITI. § Microsoft Certified Database Administrator. § Microsoft Certified Systems Engineer (Windows2000&NT4.0). § MCP+Internet.     ·         Project Management Professional. ·         Advanced Management Program @RITI. 1.       Understanding Business through Managerial Finance. 2.       Creative Thinking & Effective Problem Solving. 3.       Quality Management for Business Improvement. 4.       Business Strategy for Leaders. 5.       Marketing: A Key Success Factor. 6.       Mastering the Sales Process. 7.       Business in Global Context. 8.      Developing the Leadership inside You. ·         Technical Courses 1.       MSSQL 7.0 Administration. 2.       MSSQL 2000 Programming. 3.       Secure Microsoft Windows 2000 Server. 4.       Microsoft System Management Server. 5.       Cisco Certified Network Associate. ·         Soft Skills 1.       Creative problem solving. 2.       Interpersonal Skills. 3.       Quality Management.
kills	Leadership Experience Ø  Resource Planning. Ø  Process Design, Optimization and execution. Ø  Scheduling. Ø  Mentoring. Ø  Motivational. Strong Troubleshooting Skills. Quantitative Analysis. Creative Skills. Time Management. Creative Problem Solving.
Awards received	1.       Raya Achievers Club. 2007 and 2009. 2.       Award from Giza Governorate for Achievement in the Faculty. 3.       Achievement Certificate from Cairo University.
Education	Middlesex University UK. 2008 Degree: MSc Business Information Technology Thesis Title: Assess E-Commerce In Egyptian company FACULTY OF SCIENCE October 1997              Giza, Egypt               Degree: Post Graduated course of Master Degree.                FACULTY OF SCIENCE June 1996              Giza, Egypt              Degree: Bachelor - Mathematics              Mathematics Department
Languages	Language                      Level                   Arabic                          Expert  English                        Expert

المستشار أحمد مكي مصمم على قانون الطواريء !!!

http://www.almasryalyoum.com/node/1102396
وأنا مالى, أنا فخور بهذه التعديلات، لا ديمقراطية بدون شعب واعٍ ........و الله عال يا مكي .....ياعني الناس يطلع عنيها و إنت بتجري ورا الطواريء .....يا جماعة حد يقول حاجة للراجل ده ..